Plaid
Reviews and Complaints
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Verified ReviewerVerifacation
They refused to answer me and refused to verify my account even though I used them for all my banking so there's no reason why they don't know that I am who I am and sweep slots won't help either there's no one to contact on either way not a live agent at least. .
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User's recommendation: Don't use sweepslots casino or plaid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't link business account Horacetranport to plaid
I've paid for 3 months of service with no results due to not being allowed to connect my Michigan first credit union to add account,I need to speak to a human rep to resolve this by applying route and accounting #
Poor Customer Service
One day it works then it doesn't. Claims I am using the wrong login data when nothing has changed. It will lock down your money,
User's recommendation: Run away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed money refunded 50 sent to phone number no longer in service where is refund.
Send $50 to plat customers phone number not in service waiting for 50.00 REFUND ...ake sure number is activated not service now refund should automatically canceled please return 50.00
Unable to connect my bank info
I am unable to connect my bank info because my bank uses a fob that changes my password every time I log in. How can I connect my bank information?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp I think someone best up acc without my knowledge
Have 2 verification codes on phone never heard of your company b4. ...jj...:::'''''"""""*****@@@@@$$$
What a sham. I’ve been trying to sign up for QT pay using plaid for a few months and whoever made the Plaid app is a blooming idiot. Plaid cant connect USAAto the QT app. QT should drop Plaid
What a sham! You should complain, complain, complain. This service is a joke and someone should sanction the service
User's recommendation: Don’t even try this… very frustrating
No phone number no email
I cant update my settings in my bank account for rocket money to connect via plaid, so i tried to get in touch w customer service. Customer service just doesnt exist for alot of companies!
User's recommendation: Stay far away
Cannot connect my account and need to send payment
The App is not accepting my account. I am unable to manually type in information. Please have someone follow up asap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo support
Utterly useless & nonexistent customer support, misleading info on website. They should be prosecuted
User's recommendation: Bend over if you rely on plaid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHasn’t reach out to help at all
Worst customer service experience ever hasnt reach out to help even tho I already tried sending them a message multiple times .
Cause there's nobody to talk to other than on chat I wanted to talk to a person.
I needed a answer on why I couldn't get pass my security question. The answer I put on my security question. It kept saying it was wrong and am trying to connect to another bank but I can't get pass the security question.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Deposit API payments
Hi Im Carl j miller 06/11/1989 kingadutch@***.com my phone was hacked I will be starting back up today jus need a favor can you replace my old address with this one kingoflincoln74@***.com can I deposit my checks to my bank account today pleas an thank you that would be my API payments please an thanks an also can I receive all all my receipts at the this email address pleas an thanks
User's recommendation: To you are never wrong because because it takes two in older to get one
Wont respond to email
These guys wont respond to me (or anyone on my teams) support emails.
We work at a bank whose customers cannot connect to Plaid, it is a very easy solution but they will not answer!
It doesn’t do what it advertised it does. Would not connect my bank with Carvana. Plaid didn’t verify my account. A perfectly valid account No way to contact them.
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User's recommendation: Get Carvana to get a better partner
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