Plaid
Plaid Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.4 star rating from 42 reviews; consumers mostly dissatisfied with Plaid. Rating distribution shows about 90% unfavorable. Common Plaid reviews mention persistent customer complaints about missing transfers, account linking errors, and long delays.
Key Takeaways for Future Customers
- Expect unreliable account linking and possible transfer delays when using Plaid.
- Prepare for limited direct support; customers request phone or live chat for urgent billing and refunds issues.
Negative Feedback / Risk Areas
- Widespread complaints about no phone number or live customer service.
- Reports of missing funds, verification failures, and account access problems.
Positive Feedback
Some users find Plaid works with many apps and banks and report satisfactory connections in a few cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.4 star rating from 42 reviews; consumers mostly dissatisfied with Plaid. Rating distribution shows about 90% unfavorable. Common Plaid reviews mention persistent customer complaints about missing transfers, account linking errors, and long delays.
Key Takeaways for Future Customers
- Expect unreliable account linking and possible transfer delays when using Plaid.
- Prepare for limited direct support; customers request phone or live chat for urgent billing and refunds issues.
Negative Feedback / Risk Areas
- Widespread complaints about no phone number or live customer service.
- Reports of missing funds, verification failures, and account access problems.
Positive Feedback
Some users find Plaid works with many apps and banks and report satisfactory connections in a few cases.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
My son Edward Mazon passed away june 25...
My son Edward Mazon passed away June 25, 2026. How do I close this account? I need to know how to proceed with closing his account.
Preferred solution: Close my sons acct
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerToo long to fix issues
Difficult to communicate with plaid. No good customer service.
Thank you
Thank you
???
Please answer my 3
Merced, California
Unable to locate my banking information in my Venmo Account
I get a text message stating that my bank account has been connected; however, when I go into my Venmo account, it's not there, and I get an error message.
I need to transfer the money in my Venmo Account ASAP.
Thank you
***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Austin, Texas
Hello I'm a brigit customer for 5 years now. My bank account got hacked and now I can't get back into my brigit account. The issue is with plaid. I need help with plaid [GOVERNMENT_ID] [PERSON_NAME]
Need help with plaid malfunction via phone, email or chat. Please reach out asap to [PERSON_NAME] [PHONE_NUMBER] or [EMAIL_ADDRESS].
I rely on my brigit app to make my paycheck stretch.
Please understand this is an urgent matter. Thank you
North Easton, Massachusetts
Fraud
someone opened up a plaid in my name. please close ***.
they are in my phone. last 4 digits 6162
Summerville, South Carolina
How many times do i have to verify my bank account
over 50 times to verify bank and can only make 1 deposit into kraken and i'm limited to less than $1000. / day what is this bs never had problems like this before you came,your ai answers don't help no live response
User's recommendation: if you can don't use
Baltimore, Maryland
Phone number change
Somehow my phone number was changed to the wrong one.
I just need my correct phone number to be replaced. How would I go about this?
Delray Beach, Florida
I was online with American Express and I got signed without my consent
I want my account deleted. I was banking with American Express and making transactions and Plaid signed me up without me knowing.
I want them to remove my information. I am not comfortable with it I can find no customer service number at all
User's recommendation: Plaid joined my without my knowing I was joining. And no phone customer available and they have all my financial information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to connect Bank account to app using Plaid
- - Klover Plaid shows Credentials are not correct.
- - Dave connected with the same credentials earlier.
- - No live Plaid support; Plaid Chat has two apps.
I have tried for weeks now to connect Klover app with my bank account using Plaid. The error message says 'Credentials are not correct,' which is BS because 3 days ago I was able to connect the Dave app to my bank account using Plaid with the same username and password I am using to connect to Klover.
Plaid (along with numerous other businesses) has no live customer service personnel nor a customer service phone number. When using Plaid Chat, I am given only 2 apps in a drop-down as choices for the app I'm trying to link.
I cannot type the app name and submit. If you're going to attempt to have a service-oriented business like Plaid, Klover, etc., at least have the decency to allow consumers to contact live human beings when complications arise using their system.
- Wonderful service when working correctly
- No customer service to speak with
Preferred solution: Complaint to be corrected so other will not encounter this
User's recommendation: Submit Complaints regularly until CUSTOMER SERVICE COMPANIES actually do Customers Service employing Live HUMAN BEINGS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sandpoint, Idaho
Not working consistently
- - A transfer worked once but not the next time from the same bank.
- - The bank said Plaid hadn't contacted them since the first transfer, and I used another method.
Did the bank transfer that I desired, then wouldn't do it from the same bank the next time - even though enough funds were available. I tried repeatedly, called and confirmed with my bank, and they said that Plaid had not contacted them since my first transfer had been done.
I had no way to get a hold of Plaid, so I had to use another method. It wasted a lot of my time, and very frustrating, as I thought the problem could have a simple fix, but Plaid had no way for me to contact them!
- Very efficient and quick when it works
- Did not work no way to contact real person for solution
Preferred solution: Apology
User's recommendation: Hopefully Plaid will fix this!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hesperia, California
Missing sequins
- - Missing purple and yellow sequins in Bucilla kit 86430 Halloween ornaments.
- - Please send purple and yellow sequins to complete the ornaments.
I bought Bucilla kit 86430, Halloween ornaments, and the purple and yellow sequins are missing. I cannot complete the ornaments without the purple and yellow sequins.
Can you please send me purple and yellow sequins? Carol Stratton 760-987-**** 18474 Mecca Street Hesperia, CA 92345
- I love their kits
- Missing parts
Preferred solution: purple and yellow sequins
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anderson, Indiana
Not only do they not provide a working phone number but they also do not send confirmation emails to my email account so I can change passwords etc etc. this company should be brought up on legal char
- - Created a new account; credentials not remembered.
- - Password reset directions promised.
- - Reset email wasn't delivered; address isn't recognized.
I created a new account with login credentials but when I went to log in they didn't remember any of them. They said they would send directions for changing my password, directions don't arrive because my email isn't recognized by the website. So they send us ***
User's recommendation: Do not give up any information to this Mafia outfit that banks are using to collect on us.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStupidity
- - Verification code never arrived via messaging for a cash advance, the AI blamed the bank though the bank helped, and Plaid is criticized.
Was trying to get a cash advance, but it kept saying it sent a verification code, but it never arrived at my messaging, and everything was right. When I talked to their stupid AI, they kept passing the buck to my bank, which had no problem helping. Plaid is a stupid company and should never be allowed to operate.
Preferred solution: To get verification code
User's recommendation: Try using any other service but plaid. If you do you will be sorry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI think my account has been deleted
I think my account has been deleted, and I didn't do it. I'd like to have it back if possible. Can you get it back for me?
Preferred solution: I think my account was deleted
Philadelphia, Pennsylvania
No customer service
Any business that doesn't have a single phone number or any customer support team, should not even be in business in my opinion.
User's recommendation: Get customer service
Reseda, California
This company sucks there is no phone number or any way to contact them so if you don't have data you're screwed in an emergency we need our government to change some laws about this stuff
- - User seeks contact about finances due to eviction and funds for housing.
- - Notes apps from Indian reservations with high interest rates (500–600%).
I need to contact them about my financial situation I am being evicted and I need all my money this month to put a roof over my head and with these apps from Indian reservations with high interest rates of five to six hundred percent. I'm headed to be sleeping outdoors as of August 1st *** these people they will burn inhellicursethemwiththepowerodGOD
User's recommendation: Stay within your means don't use this
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That message you received means the information you entered does not match with your bank. I recently created an Amazon account, entered banking info and the screen said “may take 1-3 minutes for verification, if no match, contact your bank”. Contact your bank and read them the info you entered on the app.