
Plaid
Reviews and Complaints

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Doesn't maintain connection to financial institution.
This app drops the 3rd party connection between two entities for unknown reasons. We have tested both sides to determine the issue and it comes back to Plaid. Try contacting a human for support and get an AI system that throws you to FAQ.
User's recommendation: Find another verification tool, Plaid is not it

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to change my contact phone number, so I can get verification. I have moved from Canada to France.
I cannot find a phone number to contact Plaid, and it's very frustrating. Please send email to dmtgood@***.com
- Secure verification
Preferred solution: Someone to phone me so I can change my contact number.
Unique, specific question
I have a unique, specific question that ai could not find an answer to online or with their AI chat. It is impossible to find a live chat or phone number.
User's recommendation: Hope you don’t need help requiring a live person.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I cannot get any help with connecting my bank to my rental property who uses PLAID
A salesman named ETHAN response to the ONLY contact source I could find, an email. He wanted to set up a business meeting. When I told him I was a renter and NOT someone looking to pay to use their platform, ETHAN never responded to my issue or redirected me to the proper contact.
Im sure I am not the only consumer whose rental property uses PLAID. There is no way to contact support when there is an error or problem and there should be. PLAID is getting paid to operate for others and it is not fair to the consumer who has to go through them to get bills paid on a platform that doesn't offer assistance!
User's recommendation: If you can, avoid using PLAID. Find out who you're sending your money through before doing so.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have a Kraken wallet I linked my bank account and when I transferred $500.00 the money was taken from my account using Plaid it never made it to my Kraken wallet we are trying to locate it
I have a Kraken wallet. I linked my bank account and when I transferred $500.00, the money was taken from my account using Plaid.
It never made it to my Kraken wallet and we are trying to locate it.
The money seems to have disappeared. Customer service doesn't seem to exist.
- May lose your money
Preferred solution: Deliver product or service ordered
User's recommendation: If you want to be totally frustrated then consider using Plaid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVerify my sweepslots account
garbage
I use Plaid for almost everything, but when I try to get verified on the SweepsLots casino, you can't verify my identity. SweepsLots must be a scam if this company can't verify my identity, which I don't understand because I use Plaid all the time with my banking apps and everything else that comes with it. You can't get a real person with Plaid to try to talk to them about this, so yeah.
- I can use this with all my apps and banks
- But not with this sweet slots casino which is cost me 700
Preferred solution: Deliver product or service ordered
User's recommendation: Don't use sweep slots casino they pretty much seem to be a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDO NOT USE ANY COMPANY THAT USES PLAID!
I am trying to delete my account from my GoDaddy website but cannot verify it with my real account number because Plaid changed it when relaying it back to GoDaddy. GoDaddy does not recognize my real account number in order to delete the bank account so I now have to start a whole new GoDaddy account (and pay for it again when I just purchased it earlier this week!). The same complaint will be lodged with GoDaddy.
Preferred solution: Apology
User's recommendation: Do not verify with Plaid!
No way to contact as a customer not a business
I'm trying to reset my password and when I enter my email to get a code, it won't send me one and there's no way to contact them and it's impossible to get any type of help from anything related to them unless it's their sales department dont even try it's just going to get you absolutely nowhere...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My bank account was hacked
My bank account was hacked and I found out from MySocialSecurity, who the bank was. They didn't even tell me when I contacted them that my money was in their bank.
Long story short this bank keeps showing up on my plaid when I try to do things and I do not bank with them. I've got a hold of them and they said everything was closed but it keeps showing up on plaid and I really need that removed please.
User's recommendation: I would just watch who you're all giving your information to plaid to because it was a very hard going without any money for almost a month. They get all your banking information and it's given to all these other sites.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Verifacation
They refused to answer me and refused to verify my account even though I used them for all my banking so there's no reason why they don't know that I am who I am and sweep slots won't help either there's no one to contact on either way not a live agent at least. .
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User's recommendation: Don't use sweepslots casino or plaid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can't link business account Horacetranport to plaid
I've paid for 3 months of service with no results due to not being allowed to connect my Michigan first credit union to add account,I need to speak to a human rep to resolve this by applying route and accounting #
Poor Customer Service
One day it works then it doesn't. Claims I am using the wrong login data when nothing has changed. It will lock down your money,
User's recommendation: Run away

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need money refunded 50 sent to phone number no longer in service where is refund.
Send $50 to plat customers phone number not in service waiting for 50.00 REFUND ...ake sure number is activated not service now refund should automatically canceled please return 50.00
Unable to connect my bank info
I am unable to connect my bank info because my bank uses a fob that changes my password every time I log in. How can I connect my bank information?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Help I think someone best up acc without my knowledge
Have 2 verification codes on phone never heard of your company b4. ...jj...:::'''''"""""*****@@@@@$$$
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