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Plaid
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Anonymous
map-marker Redfield, South Dakota

Fraud

I believe people is withdrawing money out of my account and I want to close it can u please close my account asap

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rodeo j

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

*** pissy customer service

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Updated by user Mar 03, 2025

still getting messages from atlas saying that it is my fault that plaid wont send varification codes to my phone number.over 50 messages and all of their responses saying it is my fault or its my bank. yet the stage where i am being shut out on has progressed to that point *** is all atlas and plaid.

Original review Feb 16, 2025

plaid will not send a verification code to my phone number. therefore i cant connect where i am supposed to.

i just spent over 6 hrs attempting to get them to help me.

i was finally sent a message stating that its my bank. cant be my bank. i am attempting to get into plaid. no where near my bank yet.

and then they wanted to charge me to talk to an AI expert. wtf

i am pissed. super pissed.

no one has any accountability. and its messing me up with things that i want and need to do..

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User's recommendation: i dont know. its an in between link company.

Yves Xen

Account transfer issues

Right now I am currently *** off. I have placed 3 separate transactions through played via coinbase.

From capital one and transactions are going through coinbase and Capital One show my accounts linked but coinbase is not receiving.

I would appreciate a phone call back at 630890****. You can associate my file to that phone number.And I am expecting immediate answer to this

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User's recommendation: Not to use this platform

First R Ljp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Doesn't maintain connection to financial institution.

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This app drops the 3rd party connection between two entities for unknown reasons. We have tested both sides to determine the issue and it comes back to Plaid. Try contacting a human for support and get an AI system that throws you to FAQ.

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User's recommendation: Find another verification tool, Plaid is not it

Anonymous
map-marker Fresno, California

The telephone number that you text to is not mine. When you en you send a code to verify my identity, is not my number. It

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Send me a code for a any business, I don't know why you continue to to send it to a fraudulent account. Are you making money using fraudulently on my account.

Must be.

I'm not sure who to contact for this. I'll figure it out.

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User's recommendation: Be careful with this company refusing to to take my info of this account. I have no choice but to report this. No one will correct this for. Maybe my Bank can help me with this

Donna T Hfz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to change my contact phone number, so I can get verification. I have moved from Canada to France.

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I cannot find a phone number to contact Plaid, and it's very frustrating. Please send email to dmtgood@***.com

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Pros:
  • Secure verification

Preferred solution: Someone to phone me so I can change my contact number.

Anonymous
map-marker Brandon, South Dakota

Unique, specific question

I have a unique, specific question that ai could not find an answer to online or with their AI chat. It is impossible to find a live chat or phone number.

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User's recommendation: Hope you don’t need help requiring a live person.

Karen M Woc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cannot get any help with connecting my bank to my rental property who uses PLAID

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Updated by user Jan 18, 2025

A salesman named ETHAN response to the ONLY contact source I could find, an email. He wanted to set up a business meeting. When I told him I was a renter and NOT someone looking to pay to use their platform, ETHAN never responded to my issue or redirected me to the proper contact.

Original review Jan 03, 2025

Im sure I am not the only consumer whose rental property uses PLAID. There is no way to contact support when there is an error or problem and there should be. PLAID is getting paid to operate for others and it is not fair to the consumer who has to go through them to get bills paid on a platform that doesn't offer assistance!

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User's recommendation: If you can, avoid using PLAID. Find out who you're sending your money through before doing so.

Mike C Fme

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a Kraken wallet I linked my bank account and when I transferred $500.00 the money was taken from my account using Plaid it never made it to my Kraken wallet we are trying to locate it

I have a Kraken wallet. I linked my bank account and when I transferred $500.00, the money was taken from my account using Plaid.

It never made it to my Kraken wallet and we are trying to locate it.

The money seems to have disappeared. Customer service doesn't seem to exist.

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Loss:
$500
Cons:
  • May lose your money

Preferred solution: Deliver product or service ordered

User's recommendation: If you want to be totally frustrated then consider using Plaid

James W Hdk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Verify my sweepslots account

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Updated by user Dec 24, 2024

garbage

Original review Dec 21, 2024

I use Plaid for almost everything, but when I try to get verified on the SweepsLots casino, you can't verify my identity. SweepsLots must be a scam if this company can't verify my identity, which I don't understand because I use Plaid all the time with my banking apps and everything else that comes with it. You can't get a real person with Plaid to try to talk to them about this, so yeah.

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Loss:
$700
Pros:
  • I can use this with all my apps and banks
Cons:
  • But not with this sweet slots casino which is cost me 700

Preferred solution: Deliver product or service ordered

User's recommendation: Don't use sweep slots casino they pretty much seem to be a scam

Sandy W Okt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DO NOT USE ANY COMPANY THAT USES PLAID!

I am trying to delete my account from my GoDaddy website but cannot verify it with my real account number because Plaid changed it when relaying it back to GoDaddy. GoDaddy does not recognize my real account number in order to delete the bank account so I now have to start a whole new GoDaddy account (and pay for it again when I just purchased it earlier this week!). The same complaint will be lodged with GoDaddy.

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Loss:
$10000

Preferred solution: Apology

User's recommendation: Do not verify with Plaid!

Anonymous
map-marker Saginaw, Michigan

No way to contact as a customer not a business

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I'm trying to reset my password and when I enter my email to get a code, it won't send me one and there's no way to contact them and it's impossible to get any type of help from anything related to them unless it's their sales department SadSadSadSadSadAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngrydont even try it's just going to get you absolutely nowhere...Angry

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Lauri Z

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Verified Reviewer

My bank account was hacked

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My bank account was hacked and I found out from MySocialSecurity, who the bank was. They didn't even tell me when I contacted them that my money was in their bank.

Long story short this bank keeps showing up on my plaid when I try to do things and I do not bank with them. I've got a hold of them and they said everything was closed but it keeps showing up on plaid and I really need that removed please.

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User's recommendation: I would just watch who you're all giving your information to plaid to because it was a very hard going without any money for almost a month. They get all your banking information and it's given to all these other sites.

James W Hdk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Verifacation

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They refused to answer me and refused to verify my account even though I used them for all my banking so there's no reason why they don't know that I am who I am and sweep slots won't help either there's no one to contact on either way not a live agent at least. .

. .

. .

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User's recommendation: Don't use sweepslots casino or plaid

Breann Iut

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Verified Reviewer

Can't link business account Horacetranport to plaid

I've paid for 3 months of service with no results due to not being allowed to connect my Michigan first credit union to add account,I need to speak to a human rep to resolve this by applying route and accounting #

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